🔥 FREE DELIVERY ON ORDERS $99+ 💰 $20 OFF YOUR FIRST ORDER
🔥 FREE DELIVERY ON ORDERS $99+ 💰 $20 OFF YOUR FIRST ORDER
This Return and Refund Policy explains Our terms and procedures regarding cancellations, returns, replacements, and refunds for purchases made through Our Service. By purchasing through our website, you agree to the terms stated below.
By placing an order with Us, You acknowledge and agree to the terms outlined in this Policy. This Policy is designed to ensure transparency, fairness, and customer satisfaction while maintaining compliance with Canadian laws on consumable goods.
The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Privacy Policy:
We take great care in ensuring every product meets Our standards of freshness, quality, and safety. Because Our products are consumable, all sales are final once processed or shipped, except in cases of damage, defect, or error on Our part.
You may request to cancel Your order within one (1) hour of placing it. Once an order has been processed, packaged, or shipped, it can no longer be canceled. Please contact Us immediately if You wish to cancel Your order within the eligible time frame.
The Company reserves the right to cancel any order for reasons including product unavailability, payment issues, or suspected fraudulent activity. If this occurs, You will be notified and refunded in full if applicable.
To maintain product integrity and consumer safety, we cannot accept returns of any edible items once they have left our facility.
Products that have been opened, tampered with, or consumed are not eligible for refund or replacement, except when damage or defect occurred prior to delivery.
If your order is lost or significantly delayed, please check your tracking number first. If there is no update after a reasonable period, contact us with your order details.
Once verified with the shipping carrier, we will send a replacement or issue a refund at our discretion.
We are committed to resolving issues promptly if your order is:
If this occurs, please contact us within 48 hours of delivery with:
Once verified, we will offer one of the following at our discretion:
Claims submitted beyond 48 hours or without valid proof (photo/video) may not qualify for replacement or refund.
Once your claim has been approved, refunds will be processed to your original payment method within 3–7 business days. Refunds can only be issued to the original payment method used for the order. We do our best to ensure a smooth and timely refund process, but external factors—such as weekends, holidays, or payment platform delays—may occasionally affect the timeframe.
Partial refunds may be granted in specific circumstances, such as if only a portion of your order was affected or damaged. Each case will be carefully reviewed to ensure fairness and transparency.
The following items and situations are not eligible for return or refund:
We reserve the right to update or revise this Return and Refund Policy at any time.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, You can contact us:
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